Terms of Service
Terms of Service
1. Introduction
Welcome to the website https://overflow-wk-skincare.co.za (the “Website”) operated by Overflow WK Skincare (“we”, “us”, “our”). By accessing or using the Website, placing an order, or otherwise engaging with our services, you (“you”, “your”, “Customer”, “User”) agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you may not use or access the Website or make any purchase.
2. Definitions
“Products” means the skincare goods, accessories or other items offered for sale on the Website.
“Order” means your purchase of Products via the Website under these Terms.
“Services” means any promotions, membership benefits, or digital content offered by us through the Website.
“User Content” means any reviews, comments or other content you submit to the Website.
3. Use of the Website / Eligibility
You represent and warrant that you are at least 18 years old (or the age of majority where you are located) and capable of entering into binding contracts. You agree to use the Website only in compliance with these Terms, all applicable laws, and in a manner that does not infringe the rights of any third party or restrict or inhibit anyone else’s use of the Website.
4. Account and Registration
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials, and you accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
5. Products, Orders and Payment
5.1 Availability & Description: We endeavour to describe Products accurately. However, we do not warrant that descriptions or other content are error-free. 5.2 Orders: Placing an Order constitutes an offer by you to purchase the Products subject to these Terms. We reserve the right to decline or cancel any Order for any reason. 5.3 Payment: Payment must be made using the methods provided on the Website. Prices are quoted in South African Rand (ZAR) and exclude any applicable taxes or duties unless otherwise stated.
6. Delivery, Returns & Refunds
6.1 Delivery: We will deliver Products to the address you specify and attempt to meet the estimated delivery times, but delivery times are not guaranteed. 6.2 Returns & Refunds: Your statutory rights under South African Consumer Protection Act remain unaffected. Please refer to our separate Refund & Returns Policy (or insert here) for details of how to return Products, any restocking fees, and how refunds are processed.
7. Intellectual Property
All content on the Website (text, images, logos, graphics, design, software) is the property of Overflow WK Skincare or our licensors and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, display, distribute or modify any portion of the Website without our prior written consent.
8. User Content / Review Policy
If you submit User Content (for example reviews or comments), you grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to use, reproduce, adapt and display that content in any medium. You represent and warrant that you own or have the right to submit the User Content, and it does not infringe any third-party rights.
9. Prohibited Conduct
You agree not to:
use the Website for any unlawful purpose or in violation of these Terms;
interfere with or circumvent any security or authentication measures;
post or transmit any defamatory, obscene, abusive, offensive or illegal content;
use the Website to infringe the intellectual property rights of others.
10. Disclaimers and Limitation of Liability
10.1 Disclaimers: The Website and Products are provided “as is” and “as available”. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement. 10.2 Limitation of Liability: To the maximum extent permitted by law, we (and our officers, employees, affiliates) shall not be liable for any indirect, incidental, special, consequential or punitive damages, loss of profits, data or business opportunity arising out of or in any way connected with your use of the Website or Products, even if we have been advised of the possibility of such damages.
11. Indemnity
You agree to indemnify, defend and hold harmless Overflow WK Skincare and its affiliates, officers, directors, employees, agents from any claim, liability, damage, loss or expense (including legal fees) arising from your breach of these Terms or your misuse of the Website.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of the Republic of South Africa. You and we irrevocably submit to the exclusive jurisdiction of the courts of [insert province / region, e.g., Gauteng] in respect of any dispute or claim arising out of or in connection with these Terms or the Website.
13. Changes to These Terms
We reserve the right to amend or update these Terms at any time. We will notify you of material changes by posting the revised Terms on the Website with a new “Effective Date”. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.
14. Severability & Waiver
If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Overflow WK Skincare
[Insert physical/registered address]
Email: [insert email address]
Phone: [insert phone number]
Acknowledgement
By accessing or using the Website, placing an Order or otherwise using our Services, you acknowledge that you have read, understood and agree to be bound by these Terms of Service.
End of Terms